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Listen and Learn with Hear to Help You Community Development Services

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BY: ALYSSA MAHADEO 

We aren’t born perfect, and we don’t leave this world in perfection either. Life is a journey and we each traverse in our own way. There are ups and downs, obstacles and conflicts that threaten to hold us back, and unless we learn to navigate them there is no way we can progress further and discover the person who we should be.

Everyone remembers the person in their life that made a difference. That one person that was always in their corner that spent their time and effort advocating and pushing them to find and reach their highest potential. For many they are lucky to find this one person in a teacher or a mentor who takes the time to understand them, to facilitate their needs, teach them right from wrong, and keeps cheering them on till they reach the top.

Strong, smart and fiercely independent, Simone Jennifer Smith is a force to be reckoned with especially when it comes to her desire and determination to help her community. From an early age Simone always knew she wanted to do whatever she could to help people.

“I was seventeen years old and my grandmother was diagnosed with Alzheimer’s and Schizophrenia,” Simone shares. “I watched a really strong woman disappear, she was a shell of herself.” She feared that she might one day become that same paranoid woman who didn’t know herself.

“I said to myself, if I’m going to lose my mind I want to know why it’s happening and how it’s happening, so I can stop it ahead of time,” Simone says.

Simone took the time to really delve deep into the world of Psychology, to thoroughly understanding the human psyche and really discern how people thought the way that they did and completed her Masters in Humanistic and Clinical Psychology at the Michigan School of Professional Psychology, in 2009.

She started working at a company, helping to tutor children. It hadn’t been her first choice on the job market when she come back to Toronto, but she was told that her degree was not recognized here. Working as a tutor she was committed to helping those children, and she found that she was good at it.

“If I can learn a child I can teach them, if I can learn a person I can teach them how to do better that’s how I saw it,” Simone says. Her background in Psychotherapy allowed for her to be able to listen efficiently. Unfortunately, the company that she was working for didn’t seem to foster the values of care and attention she did, noticing how they overcharged their clients, under delivered on service and underpaid their employees.

“Something didn’t feel right, and it didn’t sit well with me,” Simone explains. That’s when she made the decision to start her own company.

Hear 2 Help Community Development Services was founded in 2012, and its unique name a tribute to its founder as Simone in Hebrew means ‘to hear.’ The company was started with the responsibility and strong desire to help people, to do what it takes to bring out the best in people.

For the past six years, Hear 2 Help has worked to created new programs dedicated to supporting parents, educating children, and keeping family together. The people who work for at Hear 2 Help are educators and community advocates who share the same visions and goals, and understand the value they are instilling and sharing with the children they tutor and the families they mentor. 

“There’s two things we can do in this life, and that’s either to build or to destroy we’ve chosen to build,” says Dave Rankin educator at Hear 2 Help.

Hear 2 Help is there to help the community in any way that they can. They are not only exclusive to tutoring children in their school work. “Tutoring is what it looks like on paper, but we do so much more than that,” Simone explains.

When Simone and her team go into a home they become like family, advocating for children and parents alike, understanding the family as a whole and working with everyone on a one on one basis. They understand the individual needs of each child they mentor, and how they should be taught. They advocate for parents attending, parent-teacher conferences speaking on behalf of and establishing an understanding for those that don’t speak English.

“We do more than just sit down and tutor, we spend a lot of time talking to our students about their day, understanding how they feel, seeing how they work, and helping them to edit papers that they have written all hours of the day,” Simone says. “We cannot help them to improve if we do not understand their mind and how they learn.”

The Hear 2 Help Team are a group of individuals willing to do whatever it takes to facilitate healthy learning practices, and better communication, and help create outstanding individuals. Their expert teachers work to remain current on methods and techniques to better assist families, and they themselves understand the benefits of continuous learning to enhance their own skills.


They provide, tutoring, mentoring, online assistance, and even video tutoring to ensure they are always ready and equipped to help with your needs.

“I understand everyone can change, and I have put myself in a position to allow my knowledge, skills and expertise to be utilized to help people become better people.” Simone shares.

“We have a responsibility to help and we have proven results. Children with behavioral issues and suffering grades are just a small percentage of the people we help. Our clients are people from all walks of life, ranging from age 4 to 78.

“I do not devalue my services, I tell people, if you hire me and put me in front of your family things are going to change,” Simone says. “You see me for an hour, but what you don’t see are the hours I put into helping you behind the scenes going that extra mile to do what I can in the work of helping to build people’s lives.”

At Hear 2 Help, none of their clients are locked into a binding contract, everyone is on a month by month basis, and Simone says she has had a student who left, taking a year-long break and came back after all that time to continue employing her services.

“It’s important for people to understand that this is an internal and long-term process,” Simone explains. “When you hire a tutor, your child isn’t going to get better in the span of two months, this is something that will happen over the course of time, and slowly but surely you’ll see astonishing improvements.”

Hear 2 Help offers specialized and affordable services, with sessions that are tailored to your needs and made to suit your budget great or small. They are available one on one or in a group setting and their qualified tutors are well versed in the subjects of Math, English, Science, Social Studies, African History and the Arts. They offer EQAO prep for students in Gr. 3-4 and even english for adults.

“I’m here to offer the support that people need to learn and grow and I’m here as long as they need me,” Simone says. Hear 2 Help offers the tools you need to better prepare yourself for the world ahead. They are here to advocate for you, in whatever capacity you require. Let them help transform you to or your children to whoever you want to be!

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Turn your entrepreneurial dreams into reality with RBC’s Black Entrepreneur Startup Program

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BY SIMONE J. SMITH

The courage to pursue a passion and turn it into a business can be daunting, especially during times of global uncertainty. Yet, this is exactly what Tarila Morrone, the founder of Heart of Gems, decided to do. Her journey began with an Etsy shop specializing in party supplies, which thrived until the COVID-19 pandemic struck, drastically reducing social gatherings.

Instead of succumbing to the fear and uncertainty, Tarila embraced the opportunity for deeper connection with her children during the lockdown. She realized the profound importance of this bonding time, which sparked the idea for Heart of Gems. Her new venture is dedicated to helping modern parents with busy schedules foster stronger connections with their children and promote self-love.

Determined to elevate her business, Tarila delved into research and discovered a program designed to aid entrepreneurs, which allowed her to secure the necessary funding to propel herself and her business forward.

Tarila is one of many individuals who has taken their business to the next level with the support of RBC’s Black Entrepreneur Program – launched in 2020 with a $100 million commitment. RBC dedicated significant time to thoroughly understand the unique business needs of Black entrepreneurs, which enabled them to develop the following programs tailored to support their growth and success, and has two different solutions:

The Black Entrepreneur Startup Program (BESP)

In partnership with Futurpreneur, they committed $40 million through the BESP to offer: small business loans, mentorship, and business resources to Black entrepreneurs aged 18-39.

The RBC Black Entrepreneur Business Loan (BEBL)

Launched in late 2021, the BEBL provides eligible Black entrepreneurs at all stages of their business journey with loans of up to $250,000.

They have successfully provided $14.5 million in loans (approved and/or disbursed) through BEBL and BESP to over 400 businesses since the inception of the Black Entrepreneur Program in 2020.

Founder of Heart of Gems – Tarila Morrone

In addition to BEBL, RBC also continues to serve the entrepreneur community, including Black entrepreneurs, through its full suite of eligible products and services, including the government-backed Canadian Small Business Financing Loans (CSBFL).

In 2021, they invested $1 million in BKR Capital (formerly known as Black Innovation Capital), a venture capital fund that supports the growth of pre-seed and seed- stage Canadian technology businesses led by Black entrepreneurs. Initially targeted at $10 million, the fund had a successful final close with over $18 million in capital commitments in 2022 and is actively building its portfolio.

It is one thing to read about a fantastic opportunity, and it is another thing to hear about it from someone who has found a way to elevate their business by utilizing RBC’s programs. I had a chance to speak with Tarila, and she shared with me the story of her entrepreneurial evolution.

“The idea for Hearts of Gems came about during the pandemic. I knew that it would be helpful to other parents because it had helped me. I had an infant and a toddler, and I had started a party supply business, but the pandemic slowed that business down, and it was an opportunity to zone in and connect with my children.”

“When I decided to pivot, I went on Google to see what was available, and I stumbled across Futurpreneur, and I was then introduced to the Black Entrepreneur Program. I was nervous at first, because it seemed like it was going to be a lengthy, vigorous process.”

“Once I got started, my anxiety let up; I was pleased with the amount of support that I was provided with. The one thing that I learned throughout this process is that entrepreneurship is not meant to be done alone.”

“The financial support helped me obtain the things I needed to get my business going. The saying is true that you need money to make money. I needed people to help me realize my vision, and strategically execute it, and they provided mentorship throughout the duration of the program and after. This allowed me to navigate some of the challenging aspects of entrepreneurship, and a bonus; for the first year, you are paying interest only on the loan, and this allows time for your business to grow, without the weight of burdening payments on your mind.”

Tarila’s story is a testament to the resilience and creativity that can emerge in challenging times, inspiring others to follow their passions and create something meaningful, even amidst uncertainty. With the help of the Black Entrepreneur Startup Program, Tarila’s dreams became a reality, and if you are ready to take that leap, consider exploring RBC’s Black Entrepreneur Program.

Visit rbc.com/blackentrepreneur and turn your entrepreneurial dreams into reality.

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Nervous about your English Proficiency Test; Worry no more! Introducing Pearson|PTE English Language Tests

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BY SIMONE J. SMITH

“Why is this so hard? I’ve studied, I’ve practiced… but what if I fail? What will happen to my family? The test is next week. If I don’t pass, I don’t know what I’ll do. Everyone says it’s really hard, and I can’t afford to fail…”

Canada is a land of opportunity, a place where dreams can come true. For many new immigrants, becoming a permanent resident, or Canadian citizen is a significant milestone in their journey. It can be a long, and paper laden process that includes medical examinations, background and security checks, proof of funds, educational credential assessments, biometrics, citizenship tests, the interview and of course.

The English Proficiency Test! This is one aspect of this journey that does cause a high level of stress. Naturally, taking a language test in another country, especially after a long hiatus from any form of testing, can be an intensely overwhelming experience. The unfamiliar environment, coupled with the pressure of demonstrating proficiency in a foreign language, can amplify anxiety. Additionally, the absence of recent test-taking practice may lead to self-doubt and apprehension, making the overall experience particularly daunting.

Of course! The test can be daunting, but what if we told you that there was a way for you to effectively, and efficiently prepare; a platform offering practice tests that simulate the actual English Proficiency Test required for Canadian permanent residency, or citizenship?

Introducing, Pearson|PTE English Language Tests the world-leading provider of English language tests recognized worldwide by universities, colleges, governments, and professional bodies. Trusted by 3,500+ universities and colleges globally, their ambition is to support test takers every step of the way for a true worry-free experience.

At Pearson, their purpose is simple: to add life to a lifetime of learning. They believe that every learning opportunity is a chance for a personal breakthrough. That is why their 18,000 employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. They are the world’s leading learning company, serving customers in 200 countries with: digital content, assessments, qualifications, and data.

PTE Core was created in response to Canadian economic migration needs. It is already recognized by more than 97% of universities and 95% of colleges in Canada. the UK, Australian and New Zealand governments also accept PTE tests for all visa applications, and PTE Academic is also accepted by 100% of Australian, New Zealand and Irish Universities and 99% of UK universities.

With an increased focus on supporting Canada’s economic resurgence and post-pandemic growth, IRCC is increasing its Levels Plan to further address the growing demand for the coming years. With high demand in Canada for professionals in areas such as: nursing, engineering and web development, the approval of PTE Core arrives at a good time for test takers and opens new opportunities for Pearson.

“I am grateful to PTE for providing such an intellectual test. It was easy to prepare and understand the format. The training and support also helped a lot in explaining methods.” Syeda, Malaysia

Currently, they are offering a free taster test as well as an online guided practice test for test takers to familiarize themselves with the test experience and to optimize their preparation time and improve their skills. In addition, test takers have access to a ton of resources like the PTE Core Handbook to support their test taker journey.

PTE Core is a new addition to the Pearson Test of English portfolio, sharing many of the unique characteristics of PTE Academic. It is relevant for the vocational test taker, and designed with a real-life, non-academic focus. It was created to meet Canada’s specific migration needs and the IRCC’s language proficiency requirements but could be used to assess the English proficiency of vocational test takers in any country.

Approved last year by Immigration Refugees and Citizenship Canada (IRCC), PTE Core can now be taken to provide proof of English language efficiency for the purposes of permanent economic immigration to Canadian citizenship. Some other great benefits include:

  • It meets the Canadian Government’s requirements based on migration needs
  • It tests four key English language skills: speaking, listening, reading, and writing
  • It enables people to be themselves in English – it has a vocational and real-life focus
  • They use a unique combination of AI scoring and human expertise that reduces the risk of bias
  • PTE Core test takers will enjoy the same features as PTE Academic test takers.
  • The test can be booked online 24 hours in advance, is computer based and taken in a test center
  • Results are usually within 48 hours
  • Accepted for visa applications to Australia, Canada, New Zealand, and the UK

PTE Core uses similar item types to PTE Academic, but focuses on general English, making it more relevant for test takers. Test questions were developed with detailed specifications and field tested to ensure reliability and validity. Below is what you can expect as a test taker:

  • Part 1: Speaking & Writing (This section will test your speaking and writing skills in around 50 minutes)
  • Part 2: Reading (This section will test your reading skills in around 30 minutes)
  • Part 3: Listening (This section will test your listening skills in around 30 minutes)

Pearson’s vision: to be the world’s leading destination for people committed to building and improving their English proficiency, and with 1.5 billion people currently learning English, there is a big opportunity to grow across the globe.

Gio Giovannelli, President of the English Language Learning division at Pearson, shares, “We are excited to roll out PTE Core to test takers across the world. It was designed to test real life language skills and allows test takers to showcase their proficiency and be themselves in English. Whether people are looking to work, study or migrate to Canada, there’s a Pearson English language proficiency test that suits their requirements.”

Support and preparation can make all the difference. Don’t hesitate to seek the help you need. Start your journey today. Visit https://www.pearsonpte.com/ to learn more.

Prepare with confidence. Achieve your dreams. Welcome to Canada!

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The Silent Hero: Why every business needs a good bookkeeper Nuages Consulting Inc, Chartered Professional Accountants, Certified Public Accountants

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BY SIMONE J. SMITH

“I received a call, and the client started crying. She had a business, her bookkeeping and taxes were everywhere, and she was feeling overwhelmed. She only used Excel, and she wanted to save money.”

“I can do what you want me to do, but that won’t help you. How about we offer you something that will help you out.”

In the fast-paced world of business, where attention is often drawn to flashy marketing campaigns and innovative products, there exists a silent hero that operates behind the scenes, largely unnoticed yet indispensable to the success of any enterprise or small business. Meet Nuages Consulting Inc, Chartered Professional Accountants, Certified Public Accountants – the unsung guardian of financial integrity and stability.

In the dynamic landscape of entrepreneurship, it’s easy to overlook the crucial role that a good bookkeeper plays. They are the backbone of our financial operations, ensuring that every dollar is accounted for, every transaction is recorded accurately, and every decision is grounded in reliable data.

Beyond the mundane task of number-crunching, a skilled bookkeeper serves as a strategic partner, offering valuable insights and guiding prudent financial decisions. From budgeting and forecasting to tax compliance and financial analysis, their expertise is indispensable in navigating the complex terrain of business finance.

To think; the smallest financial oversight can have far-reaching consequences, and this is why the value of a proficient bookkeeper cannot be overstated. They are the guardians of fiscal responsibility, ensuring that the financial health of your business remains robust and resilient in the face of uncertainty.

“Having a good bookkeeper onboard provides businesses with the clarity and transparency they need to steer the ship in the right direction,” shares Gloria Kapuku, CPA and founder at Nuages Consulting Inc, Chartered Professional Accountants, Certified Public Accountants. “These reports enable us to identify trends, spot potential risks, and capitalize on opportunities for growth.”

“We have a meeting first; during our meeting we let you explain your system. I need to understand you. I then share our process and let them see how things could be. People are resistant, so we take things slowly.”

The full bookkeeping system involves the systematic: recording, organizing, and summarizing of financial transactions within a business. It begins with the initial entry of transactions such as: sales, purchases, payroll, and expenses into the accounting system. Subsequently, these entries are categorized and posted to appropriate accounts, ensuring accuracy and compliance with accounting principles.

Throughout the cycle, reconciliations are conducted to match records and identify discrepancies, followed by the preparation of financial statements, including: the balance sheet, income statement, and cash flow statement. Lastly, the cycle culminates in closing entries, ensuring that revenue and expense accounts are reset for the next accounting period. Overall, full-cycle bookkeeping provides a comprehensive overview of an organization’s financial health, facilitating informed decision-making and regulatory compliance.

“One of the first things that I tell my clients,” Gloria shares, “Is let’s set up proper procedure. We set up a step-by-step plan and enforce the workflow. We meet every month to ensure you are staying on course. Then we meet every three months, and then we do a yearly check -in.”

Incredibly, Nuages Consulting Inc, Chartered Professional Accountants, Certified Public Accountants have fantastic resources on their website including Mentorship and Coaching Services that will help you achieve your personal, business, or career goals. Their goal is to introduce you to new ways of thinking, challenging your limiting assumptions, sharing valuable life lessons, and much more.

They have your bookkeeping basics, a DIY in how to keep your books and records clean. Topics of discussion include:

  • Why is bookkeeping important?
  • Best way and software for bookkeeping
  • Important activities in bookkeeping
  • How to master bookkeeping

Bookkeeping practices

  • Mix or separate personal and business income and purchases?
  • What are internal controls?
  • Bank transactions, electronic or paper format?
  • What is bank reconciliation?
  • What are financial reports?
  • What are records?
  • Excel worksheet or accounting system?
  • Tax forms.
  • Accountants, CPAs, and tax professionals/planning

The team also does a deep dive into the numbers – financial statements and balancing the books. They also have a Bookkeeping – Advance Mentoring and Coaching Sessions (10-15 hours) where they explore different types of bookkeeping accounts, what they are, what they do, and how to book them. These sessions include:

  • Accounting Basics
  • Debits and Credits
  • Chart of Accounts
  • Bookkeeping
  • Accounting Equation
  • Accounting Principles
  • Financial Accounting
  • Adjusting Entries
  • Financial Statements
  • Balance Sheet
  • Working Capital and Liquidity
  • Income Statement
  • Bank Reconciliation
  • Accounts Receivable and Bad Debts Expense
  • Accounts Payable
  • Inventory and Cost of Goods Sold
  • Depreciation
  • Payroll Accounting
  • Stockholders’ Equity
  • Nonprofit Accounting

Ready to get started? You can book a 15-minute free consultation for any of the topics below:

  • “Ask us anything” service provides a free consultation where you can ask us about tax, accounting, bookkeeping, incorporating and more.
  • Book a 15-minute scheduling call with us to discuss which mentorship and coaching is appropriate for you!
  • Tax preparation, where the focus is on operating your business and personal affairs, knowing that your tax needs are being fully met.

So, the next time you glance over the balance sheet, or pore over financial statements, remember the silent hero who works tirelessly behind the scenes – Nuages Consulting Inc, Chartered Professional Accountants, Certified Public Accountants, whose meticulous attention to detail and unwavering dedication keep the wheels of your business turning smoothly.

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