We dreamt of it and now we are seeing it, as automated bots reply to texts and audio calls using human-
like voices and mannerisms. Of course, many bots sound generic and artificial, but there are also some
highly effective ones that are difficult to distinguish compared to real human interactions. This article
explores maximizing their quality for enhanced productivity.
The unique qualities of human hosts
Humans each have unique qualities that distinguish one interaction from another, and these qualities are
currently outside the capabilities of AI. Some of these include empathy, emotional intelligence, body
language, physical presence, creativity, originality, flexibility, and adaptability. The ability of AI to replicate
human hosts depends on their success in emulating these qualities.
Understanding human cognition and behavior
Several factors influence human behavior, including physiological processes, cultural contexts and
emotional involvement. We see this in every area of life, where we react differently to situations based on
context. Although AI can analyze vast datasets, identify patterns, and replicate certain behaviors, their
actions are predictable as they are based on their programming.
For instance, blackjack ranks top among the most popular table games in the world today, partly because
it combines strategy with unpredictability. When humans play blackjack, their decisions aren’t solely
based on calculated odds—they are influenced by personal factors. In contrast, an AI playing blackjack
would approach each hand by focusing on statistical probabilities and predefined strategies.
Current capabilities of AI
We are witnessing the use of AI across numerous industries, such as healthcare, computer and software
engineering, manufacturing and even for daily tasks such as writing and editing. These tasks are made
possible by AI that can analyze data, learn and identify patterns using natural language processing (NLP),
and mimic human traits.
Today, AI can:
● Understand queries and respond in a way that feels human.
● Emulate personalities by analyzing human data, communication styles and preferences to create
a personalized response system. This allows AI to adapt to changes in user behavior.
● Clone and generate content by mimicking human visual and auditory features. AI can also
generate scripts, audio, video and pictures (avatars) from feed samples or drawings based on
learned experience.
AI already shows a massive potential to improve efficiency, consistency, customization, data-driven
interactions, scalability, and availability across mediums, sometimes showing more capacity than humans
in similar situations, with full-scale automation already a reality.
Limitations of current AI technologies
Here are the main challenges and limitations with the current state of AI:
● Technical limitations: AI tools and systems may be vulnerable to cyberattacks and technical
glitches which may compromise security and cause disruption.
● Lack of true understanding: AI currently lacks a true understanding of human emotions, cultural
contexts and motivations. This is why the technology is currently incapable of reliably delivering
human-like results.
● Data quality: The heavy reliance of AI on datasets makes it vulnerable to potential biases and
errors. The quality of the data impacts the output of AI systems,
In a recent interview with stackoverflow, Satish Jayanthi (Coalesce) shares this sentiment,
expressing the importance of high-quality data in AI.
● Ethical considerations: The use of AI is also limited by ethical concerns regarding safety,
privacy and abuse. Today, scammers are using deep-fake AI to scam unsuspecting victims. The
resultant regulations may stifle further development of AI.
Advances that could bring AI closer to human-like hosting
For AI to replicate human hosts, there must be advances in the following areas.
Emotional recognition
Improved emotional recognition to identify and process more human emotions is important for delivering
human-like hosting. AI must evolve to understand context and emotions to enable autonomous
interactions that are not machine-like or lack the substance of real interactions.
More advanced Natural Language Processing (NLP)
NLP remains the core of AI development. Advances in NLP will shape the future of AI and machine
learning models that adapt to personality will become better at capturing human interaction. We could
also see surprising advances in AI that can invent new AI without supervision.
Ethical and transparent AI design
AI developers will need to comply with regulatory requirements that enforce ethical standards and
transparent design to ensure appropriate use and security while preventing abuse of AI capabilities.
Is human replication truly possible?
Whether AI can replicate human hosts as it does in the movies depends on advances in the technologies
that make AI smarter and more human-like. For now, AI remains an advanced assistant that can learn
from data to perform automated tasks and other actions that don’t rely on deep empathy, genuine
connection, or creative spontaneity. Integration with neuroscience, emotional intelligence training, and
virtual reality environments will help to enhance AI development further.
