Monique Broughton; Committed to deepening connections with the Caribbean community in Canada

BY PAUL JUNOR

Our highly motivated, and results-oriented Woman Empowered boasts over a decade of international experience in the dynamic world of financial services, excelling in operations, compliance, and financial reporting. With a proven track record of success, she possesses a unique blend of exceptional customer service skills, meticulous time management, and strong organizational abilities. Her proactive approach, coupled with a keen analytical mind, empowers her to effectively: assess challenges, identify solutions, and consistently achieve ambitious goals. Driven by a genuine passion for her work and a deep commitment to empowering others, she consistently strives to share her expertise and guide colleagues towards success. It is why we are excited to introduce our Woman Empowered Monique Broughton.

The announcement of the appointment of Monique Broughton as the new Chief Representative Officer of JN Bank Canada was made in a press release on Tuesday, December 24^th, 2024. She took over this role effective December 2^nd, 2024, and will continue her work with the bank. The press release states that she will lead efforts to promote JN Bank’s products and services in Canada and will identify opportunities to form strategic partnerships that enhance the Group’s presence and impact across the country. In addition, this position signals the JN Bank commitment to supporting the Jamaica diaspora in Canada and creating meaningful opportunities for engagement and growth.

“I am honored to be leading JN Bank’s efforts in Canada to serve the Jamaican community here. The Representative Office remains committed to deepening our connections and ensuring that our members feel: empowered, supported, and proud of their heritage through every service we provide.”

I interviewed Ms. Broughton on Thursday, January 9^th, 2024. She shared her academic journey, professional and work experiences in the financial sector. She was born in Jamaica and completed her elementary education and her secondary education while living there. She pursued a Bachelor of Science in Sociology and Human Resource Development at the Mona Campus of the University of West Indies, which she completed in 2011. During the summer of 2010, she completed an internship at First Global Bank. She was subsequently hired in 2011 after the completion of her undergraduate degree as a customer service representative. This enabled her to acquire expertise in the varied investment aspects of the financial sector industry.

Ms. Broughton came to Canada in 2014 to complete a one-year post-graduate certificate post-graduate in Financial Planning at Humber College. She was hired by JN Bank Canada in 2015. She left after over five years and was hired as a Community Business Banking Officer for Alterna Savings. She was promoted to become the Manager of Member Services for less than two years and later as the Branch Compliant Manager for seven months. She subsequently completed a Master of Science in MS, Finance and Financial Law at the University of London in 2023. She successfully completed the Canadian Investment Funds Course in August 2024, and the Branch Managers Examination Course in October 2024 offered by the Inventive Financial Sector Education Institute (IFSE). Her LinkedIn profile describes her broad range of professional and extensive work experiences that is truly exemplary.

Ms. Broughton served in several capacities with the JN Bank Canada over the years which include:

Project Coordinator and Business Analyst (June 2015 to November 2018) In this role, she conducted business analysis and made recommendations to senior management to ensure satisfactory internal control through financial reporting, budgeting, operations and compliance techniques throughout Canada. In addition, she managed the development of external relationships with third parties (customers, auditors, bankers, shareholders and statutory regulators).

Assistant Manager of Operations (February 2019 to July 2021) In this role, she collaborated with senior management in leading a diverse team across branches in Canada and implemented and maintained measures for provincial and federal regulatory compliance under the OSFI. Furthermore, she managed the: payments, financial operations, and reporting (i.e. budgeting, forecasting) of the Canada operations to JN Group’s head office.

Ms. Broughton has practical advice for Canadian citizens and residents of Jamaican backgrounds who are interested in doing financial business in Jamaica. She states, “Explore different options in financial investment.” She mentioned that it is important to look at different areas and do your research in order to get sound financial knowledge. It is vital that all different investment vehicles be considered such as: RRSP, stocks, shares, bonds, and saving accounts. She believes that for those who are considering retiring in Jamaica that they do a lot of advance planning, The key question to ask is: “What planning can you put in place.” She reiterates that JN Bank Canada is here to help anyone by providing the relevant: financial information, documentation, and all the requisite details that are required.

The press release lists some of Ms. Broughton’s volunteer and philanthropic work which include:

• Co-Chair of the Board of Directors for the Metropolitan Action Committee on Violence Against Women and Children (METRAC)
• Member of the Jamaica Diaspora Independence Celebration Planning Committee in partnership with the Jamaica Consulate in Toronto since 2021

Ms. Broughton is optimistic and positive about her new role with the JN Bank Canada. She states ” I am honored to be leading JN Bank’s efforts in Canada to serve the Jamaican community here. The Representative Office remains committed to deepening our connections and ensuring that our members feel: empowered, supported, and proud of their heritage through every service we provide.”

We extend our warmest congratulations to Monique Broughton on her appointment as Chief Representative Officer of JN Bank Canada. This is a significant milestone, and we are confident that her leadership, expertise, and dedication will propel JN Bank Canada to even greater heights. We wish her every success in this exciting new chapter.