Connect with us

A Better Tomorrow

“Why Aren’t You Listening to Me?” (Part II)

Published

on

BY: SIMONE JENNIFER SMITH 

Welcome back Toronto! So; were you able to take a moment to think about our topic last week? Did you take in how hard it is to listen to someone, and how you may not be as good of a listener as you thought you were? Last week we delved into what active listening is, and we provided scenarios and examples of how communication sounds like in the majority of relationships in our community. I am going to give you a quick summary of what was discussed last week so that those who were unable to read the last edition will have some context for this week’s finale of the topic, “Why Aren’t You Listening to Me?”

I was able to get my hands on a book written by Carl Rogers, and Richard Farson, that spoke in detail on active listening. Active listening is not just a technique; it must be firmly grounded in the basic attitude of a person. Our spirit has to genuinely respect the potential worth of the individual we are talking to; this includes considering their capacity for self-direction. We are there to listen, not to give advice or voice our opinions (Rogers & Farson, 1957). We learned that active listening does not present a threat to the individual’s self-picture; this means that there is no need to defend it (Rogers & Farson, 1957). We were also instructed to consider the atmosphere of the situation. If the atmosphere feels threatening, there will never be effective communication. The moment we feel that judgment is being passed, whether it is critical or favorable, it makes it difficult to express ourselves freely (Rogers & Farson, 1957).  Finally, we learned that listening helps build deep, positive relationships if done well, so this week we will go into how to listen effectively.

One of the first things we need to understand is that listening requires that we get inside of the person who is speaking to us; that we grasp an issue from their point of view, which is terribly difficult to do. We have to get past our own thoughts and think about what the person is communicating to us. More than that, the listener must feel like you are seeing things from their point of view, and you are completely responsible for that (Rogers & Farson, 1957). There are three ways that we can become better at active listening: listen for total meaning, respond to feelings, and note all cues.

  • Listening for Meaning

Any message that a person tries to get across usually has a couple of components; the content of the message and the feelings and attitudes behind the message (Rogers & Farson, 1957). You know that saying, “It was not what you said, it was how you said it!” Well, actually it is both. You can usually feel a person’s message, even if the words coming out of the person’s mouth may not match the feeling being projected. It is good to understand the difference because you can actually target what the person is feeling and work with them from the feeling component.

  • Respond to Feelings

In most instances, the feelings in a message trump the content of a message. It is this feeling that carries the message of the speaker. You can learn a lot about why someone may be speaking to you a certain way if you can pinpoint the feeling attached to. Another important factor is that you cannot get caught up in their feelings; this takes some emotional intelligence. Each time you listen to someone, you have to remain sensitive to the total meaning the message has to the speaker. You have to question what you have heard: What does this mean to them? What are they trying to tell me? How do they see this situation?

  • Note all Cues

One thing that I have learned is that not all communication is verbal. The speaker’s words only tell us about 50% of the story. It is everything else that you have to pay attention to (body language, tone of voice, eye contact, non-eye contact, twitches).

Now that you have taken the Simone Jennifer Smith crash course in listening, I am expecting to speak with you soon; I hope you are listening!.

Rogers, C. R., & Farson, R. E. (1957). Active listening. Industrial Relations Center of the University of Chicago.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

A Better Tomorrow

A personal search for meaning; a perspective on pain and pain expressed

Published

on

Photo Credit: Arina Krasnikova

BY SIMONE J. SMITH

Every now and then, I segway to give my readers perspective on the reason why I have been writing this story for over two years in the Toronto Caribbean Newspaper.

For those who don’t know, the title of my column is called, “A Better Tomorrow.” I initially started to write this as a medium of inspiration; I wanted readers to know that even in the darkest of times, there is always a way to make tomorrow better.

I don’t know how many of you are familiar with the book, “Man’s Search for Meaning.” Psychiatrist and Neurologist Viktor Frankl (1905-1997) wrote about his ordeal as a concentration camp inmate during the Second World War. What he observed was that those who survived longest in concentration camps were not those who were physically strong, but those who retained a sense of control over their environment.

I bring this incredibly poignant novel up, because for many of us, the last few years also allowed us to observe the intricacies of societal behaviour. It was rough for us: families being separated, lockdowns, and businesses closing down. Of course then there were the countless deaths of loved ones, fear of sickness, mainstream media and governmental forces propagating messages of despair that kept us all in our heads, and out of our hearts.

What Panama did was prepare me for this pandemic. I know what it feels like to feel helpless, afraid, unsure of what the next day will bring. The pandemic was on a macro scale, but this experience became macro for me.

All throughout this, all I could do was hope for, “A Better Tomorrow.” I turned my pain into words, and shared these words with all of you. I also learned that all of us have ways that we share our pain with the world. It is not always an artistic beautiful expression; sometimes it comes out as anger, rage, abuse; all human beings, to some degree or another, develop ways of dealing with pain very early on. It is an innate capacity we utilize to adapt and survive this world. It is how we protect our psyche, and our emotions.

Our nature is very similar to plants; we shape ourselves and adapt to our environment. Those that adapt to their environment survive; they twist, torque, and reach in order to get the sunlight and nutrients needed. This can be difficult if you are a plant amongst weeds: there is so much more reaching that you have to do, and it is tiring. It takes something special to move you forward; something that reminds you that what you want in life is not impossible to get.

This is why I share my story. I do it to let readers into my world; have them experience my pain with me, and work with me through my recovery. We all have difficult circumstances in life, and there are those times where giving up is easy. I want you to take a second right now and think about one of your experiences that seemed impossible to overcome, but somehow you did it.

Think about how you felt once you had dealt with the rawness of the situation.

As you are thinking about your experience, I want you to think about how it is making you feel having to think about it.

It is all perspective; regardless of what has happened to you, placing it into perspective is very important. We have to find a way to navigate the noise, see past your current situation, create ways to deal with your pain.

I have learned that sharing my story has helped others open up about their experiences, speak through their trauma and come to terms with it.

I hope you take the time to answer some of the questions I presented earlier, but now, back to the story….

Continue Reading

A Better Tomorrow

For the first time in a long time I felt seen; The story behind M

Published

on

Photo by Pixabay - Ink_Lee0

BY SIMONE J. SMITH

I sat in the steam room and reflected on my meeting with M. “He is so damn short,” I said to myself. He was no more than 5’2, tiny, but he did have a nice body. There was no way that I would ever get involved with someone who was 5’2. I shook my head. This was not the point; I was here because he said that he wanted to work with me, not date me. I had to keep my head on straight, but the way he looked at me, spoke to me.

I snapped out of my thoughts and went to take a shower. After getting dressed I joined M outside. He was waiting by the door on his phone. When he saw me, this scintillating smile flashed on his face.

“Hey Sim! I thought you might be a little hungry after our workout. Let’s go grab something to eat up the street. We can talk about the work that I would like for you to do.”

I was hesitant, but I thought to myself, what is the harm? I was hungry, and if he was buying, I would let him.

“Sure why not! You owe me after nearly killing me out there.”

M laughed and took my bag from me. “Let’s go Sim!”

He waved at the staff and we headed out.

We found a restaurant up the street, not too far from the gym. After we had been seated, the discussions just happened. We talked about everything. Family, where he was born, children. We had a lot in common, especially our love for Detroit. He had been born and raised there, and I had lived in Windsor on and off for 10 years. Some of my fondest memories were those years in Windsor, going to Detroit, working in Detroit, learning in Detroit.

Before I knew it, we had been talking for about three hours. I was four beers in and stuffed from my fish and chips. I looked at the time.

“What are your plans for tomorrow Sim,” M asked?

“Well, I am on my grind right now. I have had a rough few months, and I am trying to get my footing back. This is why we are here; you shared that you want me to help you with your work?”

“Well before we go there,” M replied, “Tell me what has been going on lately?”

I looked down and fought back tears. I wasn’t ready to speak on my recent calamities.

“Sim, it’s okay. Trust me! I have gone through a lot the last few years, and I know what it is like to shut down. Talk to me; sometimes you just have to get it out.”

His invitation to share moved me; I looked up at him and he was sitting there, looking at me. His calmness opened me like a flower, and I started to speak. I told him everything about Panama, my relationship with D, how badly things had been going in my relationship. Once the floodgates were open I couldn’t stop talking. After another hour I finally relented. I sat there quietly, mentally kicking myself for over-sharing.

“Sim,” M said after a few moments of silence. “We are more alike than you think. You see, there is a reason why I reached out to you. You are a beautiful soul, and it is hard to find people to relate to.”

M then started to share his story with me. He also had been in prison, and charged for the same things that I had been accused of. I listened keenly as he told me the experience, soaking up the fact that someone else got me, and understood what I had been going through. The shame. The need to hate myself for what I had done, the pain I had caused my parents, finally someone innerstood me.

We talked until the restaurant closed. It had to be one of the most impactful nights for me since I had gotten out of Panama. I felt seen.

Continue Reading

A Better Tomorrow

Things were about to get interesting, and not in a good way; The story behind M

Published

on

Photo by LOGAN WEAVER | @LGNWVR on Unsplash

BY SIMONE J. SMITH

I will never forget the first time that I met M. He had asked me to meet him at a gym that he was training at down in the North York area. I remember being excited getting ready to go down there. I wasn’t sure why, but when I looked at the picture on LinkedIn, I was quickly made aware.

That skin…

Those lips…

Famous last words; shake my head.

When I arrived at the gym, I parked the car, and gave him a call as he had instructed.

“I’m here!”

“Amazing! I am coming out to get you. Are you dressed to work out?”

It wasn’t until right then that I realized that he had an accent. Was he American? Something about the slight twang in his voice made me nostalgic.

“I am dressed. I am coming in. Do I have to say anything to the person at the front desk?”

“Nah! I am coming out to get you.”

I turned off the car and grabbed my gym bag. Naturally, I had put on my tightest pair of tights, and one of my favourite crop tops. Not exactly a workout outfit, but I had no problem getting sweaty in this.

I made my way towards the door, opened it up, and stepped inside.

The gym was buzzing with noise; weights clanging, music playing, people chatting loudly. I looked around for M, but didn’t see him.

“Hey Simone!”

I turned around and standing in front of me was that handsome face, the beautiful skin, and those big, beautiful lips, on the shortest man I had ever seen. I tried not to make a face, but I don’t know if I held my surprise. The picture on LinkedIn must have been taken from a low angle, because he did not look short in the picture. He could not be more than 4’2. He actually was 4’2. Imagine how it looked with me standing in front of him at 5’9.

“Hey Simone!”

I realized that I had not responded.

“Hello M. Nice to meet you.” I couldn’t stop staring at the top of his head.

“You ready for a workout. I want to show you what I can do for you, and maybe you can help me. You are here to help aren’t you,” he said with a smirk?

I had to laugh. “Direct me to the change room, and I will be right out to help you help me.”

“Head to the back of the gym. The women’s locker room is on the left-hand side. I will be waiting for you.”

I made my way back smiling to myself. What was this little man going to show me? I was pretty athletic and had been working out for a few years. As I changed my clothes, I reflected on the fact that I had assumed he was tall. That was my own fault. I couldn’t blame him for his height. Plus, this was business. Nothing else. I looked in the mirror; “Alright Simone. Let’s do this.”

OMG!

The workout with M nearly killed me. He showed me a few simple things, and honestly it nearly killed me. After 45 minutes he had me sweating and on the floor.

“Wow M! That was amazing. I was here thinking that I was in shape. You definitely showed me,” I said laughing.

“Hey, don’t let my size fool you. I have made bigger men than you cry after working out with me. Go ahead and shower up. Let’s grab something to eat. Put some fuel in your body.”

“Nothing would be better.” M helped me off the floor and I headed back into the change room to get ready.

Well, that was certainly interesting. He had completely caught me off guard. That would not be the first or last time M did that.

Things were about to get interesting, and not in a good way…

Continue Reading

Trending