BY ALYSSA MAHADEO
Like all great phone companies who offer only the best in customer satisfaction, a new and attractive promotion is a great way to get customers all riled up and is definitely something to take advantage of, because it could totally be worth your while!
For college student, Kimanie Johnson winning $4,000 cash was definitely not something he had on his Christmas wish list this holiday season. He participated in a new online promotion presented by Digicel, where they offered one lucky customer the chance to win $4,000 USD if they sent in their first top up either online or via the top up app. Twenty one year old Kimanie had been a loyal customer for years while he was living in Jamaica. When he was topping up his balance here in Toronto hoping to give his mother a call back home, he received a notification from Digicel saying that there was a promotion to double the credit of the person you were giving a call. He didn’t think twice about it and thought that it would be a great gesture to his mom.
The promotion ran during the month of October from the 1st to the 31st, where Digicel received hundreds of entries, before verifying Kimanie as their winner. This offer was made available to first time Digicel users who send a top up to Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman, Curacao, Dominica, El Salvador, Grenada, Guyana, Haiti, Jamaica, Panama, St. Kitts & Nevis, St. Lucia, St Vincent & The Grenadines, Suriname, Turks & Caicos and Trinidad & Tobago via our Online Top Up service (www.digicelgroup.com or via the Top Up App).
When he received the call that he had won $4,000 Kimanie was skeptical. It seemed to good to be true! As a full time student attending George Brown University in the midst of completing his final exams before the holidays Kimanie received a pleasant surprise, “I wasn’t sure what to say when they called me, at first I thought it wasn’t real as I couldn’t recall entering any contest.” After placing a call to Digicel and confirming that the contest was legit Kimanie was so happy to have been chosen as the winner. Kimanie currently lives in Toronto, while attending College. He plans on saving a portion of his winnings, and using the other portion to book a ticket back home to Jamaica.
“I have always experienced the best customer service with Digicell,” Kimanie claims, “Whenever I go home to Jamaica they are my preferred phone company to make calls to and from the Caribbean, it’s my only choice for connection in Jamaica.”
As the winner of the Digicel Top Up Promotion, Kimanie was invited to receive his winnings in a pre-planned publicity connection at Raza Mobile located at 1971A Finch Avenue West. He was able to meet with Chris Hardy, Digicel’s Country Manager in Canada, as well as Maria Sanchez, Digicel’s Retail Branding Representative and Lavine, Digicel Brand Ambassador. Kimanie was presented with a huge check symbolic to his winnings, making him the biggest cash prize winner Digicel has ever had in Canada.